VTSC Blog

VTSC Implements Cancellation Policy

VTSC Implements Cancellation Policy

Effective for workshops after 12/31/16, Veterans Training Support Center will implement a new cancellation policy.

The VTSC relies on accurate registration numbers to make arrangements for our workshops. A lack of an accurate registration count leads to lost time, money, and efficiency. VTSC is implementing a cancellation policy, in accordance with industry standards, to account for such arrangements.

The nuts & bolts of the policy

  • Registrations must be cancelled through registration self-service. If unable to do so, requests to cancel must be emailed to Kimberly Hardy.
  • Cancellations or No Shows which occur inside a five business day window of event date will be subject to $20 administrative charge.

...

Promising Practices

10. Annual Student-Veteran Focus Groups

10. Annual Student-Veteran Focus Groups

Identify the needs of student veterans by conducting annual focus groups.

Promising Practice

Each campus is different in terms of student populations and their needs. Some campuses have higher numbers of veterans and military family members attending and some only have a few. What works on one campus may not work on another; there is no cookie cutter mold. Therefore it is highly recommended that institutions take the time each year to sit down with their student veterans and listen to their needs. This can be done through formal, or informal, focus groups. By giving the students a chance to express their needs the institution is gaining a more informed perspective

...

Join our Mailing List

RAQ

View past installments of the RAQ, VTSC's quarterly publication.

RAQ

"I always learn something new from VTSC. This time I really got it about how for so many veterans the need to put a 100% plus effort into every task…and the emotional distress that can occur when a veteran feels that he/she didn’t successfully complete the mission. This new understanding helped me better support a veteran that I’ve been working with."

-Lori Ann Miller